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F.A.Q.
Home » F.A.Q.
Q1: How can I get a quotation? A1: Please provide the product models, part numbers, capacities, quantities, and your logistics requirements to our contact person who you search in LinkedIn. We will provide you with a quote as soon as possible. Q2: What shipping methods do you support? A2: We offer shipping by courier, air, or sea, depending on the client's request. Q3: How do you pack these products? A3: Products are packed according to export standards or as per the client's requirements. Q4: Are you selling through unofficial channels? A4: We have stable cooperative channels, guaranteeing genuine products, timely delivery, and highly competitive prices. Q5: Is customization available? A5: Yes, we accept both OEM and ODM requests. Q6: What after-sales services do you offer? A6: We provide 24-hour technical support via phone, email, or Skype. If a product fails to function, we offer a money-back guarantee or a replacement upon receiving photos or videos proving the issue.